FAQ

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Frequently asked questions

To troubleshoot a wiring issue, first check all connections, especially those near the battery, motor, and throttle. Look for loose, disconnected, or damaged wires. If the problem is more complex, you may need to consult a professional mechanic or contact your dealer for assistance.

Frequently asked questions

If you hear any unusual noises, check for loose bolts, misaligned parts, or parts rubbing against each other (e.g., swingarm or brake discs). Make sure all connections are tight and properly aligned. If the noise persists, contact your dealer for further inspection.

Frequently asked questions

Both models, the Pro S and Pro SS, are approximately 95% pre-assembled upon delivery. The handlebars, front fenders, footpegs, front wheel, display, fenders, front license plate, and a rear shock absorber bolt must be installed upon delivery.

Frequently asked questions

No. For safety reasons and due to legal regulations, we do not recommend riding the E Ride Pro on highways, as it is designed for off-road use or on unpaved roads.

Frequently asked questions

Please contact info@eridepros.de regarding your order.

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